Attendance and absence

Information on how to register working hours and absence. This is only for agencies that use the self-service portal or the DFØ app.

Updated
Employees who do not use our systems for attendance and absence

Some agencies use other systems for attendance and absence, like Wintid, GAT or Tidbank. If you do not use our solutions, please contact HR at your agency.

Log in

Before you begin, log in with DFØ ID or download the DFØ app to your smartphone.

If you do not use DFØ ID, you can find a link to the self-service portal on your agency’s intranet.

Register working hours

You can register working hours in the self-service portal for employees or in the DFØ app on your smartphone.

Register working hours in the DFØ app

  • Punching in and out

    It is easy to punch in and out when you go to and from work. 

    1. Click on Punch in in the main menu of the app to punch in.
    2. Click on Punch out in the main menu of the app to punch out.
    3. Click on the timestamp behind Punch in/out before you punch in/out.
    4. Select the correct time.
    5. Click on OK.

    Do you want to edit the time you punched in or out?

    1. Click on the timestamp behind Punch in/out before you punch in/out.
    2. Select the correct time.
    3. Click on OK.
  • Register working hours without using punch in/out

    1. Click on Register working hours to open the calendar.
    2. Click on + in the calendar to register todays working hours or select another date and then click on +.
    3. To select an attendance type other than Present, click on attendance/ absence and find the correct type.
    4. Click on the timestamp to change it.
    5. Click on save.

    Edit registered working hours

    1. Click on Register working hours to open the calendar.
    2. Click on the date in the calendar you want to edit.
    3. Click on the existing working hours.
    4. Click on edit.
    5. Edit attendance / absence type, date and or time.
    6. Click on save.

    Deleting registered working hours

    1. Click on register working hours.
    2. Click on the date in the calendar you want to delete an entry from.
    3. Click on the entry you want to delete.
    4. Click on the rubbish bin.
    5. Click on delete.
What do the colours in the calendar mean?

Light green means that you worked less than your planned working time.

Red means that you are missing registration during core hours. This only affects employees that have core hours. Employees that work part time or have a partial leave or sick leave are exempted.

Register working hours in the self-service portal in a web browser

Working hours with project / work order (*) and activity

This is just available for employees in agencies that use this service.

*Some agencies use project while others use work order.

Register project and activity

  • If you did not punch in

    1. Click on the timestamp behind Punch in in the main menu of the app.
    2. Click on Project/activity
    3. Select project/activity from the list or search for a project and select activity.
    4. Click on OK.

    If you have punched in

    1. Click on “Project not selected activity not selected” in the main menu.
    2. Click on Project/activity.
    3. Select project/activity from the list or search for a project and select activity.
    4. Click on OK.

    If you want to register on a different project/ activity from a new timestamp

    1. Click on + in the main menu.
    2. Click on project/activity.
    3. Select project/activity from the list or search for a project and select activity.
    4. Click on “from” and edit the timestamp.
    5. Click on OK.

    If you want to register project and activity later

    1. 1Click on register working hours
    2. Click on the date you want to register on and then click on +.
    3. Click on project/ activity. Select project/activity from the list or search for a project and select activity.
  • You register project and activity in the same place as you register working hours.

    1. Select Time and Register working hours from the main menu.
    2. If you are registering todays working hours, you will have to add a starting and ending time.
    3. If you are registering for a different day, select the date you want to edit in the calendar.
    4. Select project and activity.
    5. Click on Save.

Register work orders and activity

  • If you did not punch in

    1. Click on the timestamp behind Punch in in the main menu of the app.
    2. Click on Work order/activity
    3. Select Work order/activity from the list or search for a work order and select activity.
    4. Click on OK.

    If you have punched in

    1. Click on “Work order not selected activity not selected” in the main menu.
    2. Click on Work order/activity.
    3. Select Work order/activity from the list or search for a Work order and select activity.
    4. Click on OK.

    If you want to register on a different Work order/ activity from a new timestamp

    1. Click on + in the main menu.
    2. Click on Work order/activity.
    3. Select Work order/activity from the list or search for a project and select activity.
    4. Click on “from” and edit the timestamp.
    5. Click on OK.

    If you want to register work order and activity afterwards

    1. Click on register working hours
    2. Click on the date you want to register on and then click on +.
    3.  Click on work order/activity. Select work order/activity from the list or search for a project and select activity.
  • You register work orders and activity in the same place as you register working hours.

    1. Select Time and Register working hours from the main menu.
    2. If you are registering todays working hours, you will have to add a starting and ending time.
    3. If you are registering for a different day, select the date you want to edit in the calendar.
    4. Select work order and activity.
    5. Click on Save.

Register project hours

This is only available for employees in agencies that use this service.

Project hours are specified by number of hours.

When you register project hours, you will also have to register working hours every day.

  • With project and activity in the app

    1. Click on Register working hours.
    2. Click on the date you want to register on.
    3. Click on the tab Project hours.
    4. Click on +. Selected attendance type is project hours.
    5. Click on project/ activity. Select project/activity from the list or search for a project and select activity.
    6. Click on Number of hours and add the number of hours.
    7. Click on Save.

    With work orders and activity in the app

    1. Click on Register working hours.
    2. Click on the date you want to register on.
    3. Click on the tab Project hours.
    4. Click on +. Selected attendance type is project hours.
    5. Click on work order/activity. Select work order/activity from the list or search for a project and select activity.
    6. Click on Number of hours and add the number of hours.
    7. Click on Save.
  • With project and activity in the self-service portal

    1. Select Time and Register working hours from the main menu.
    2. Select the date you want to register on in the calendar.
    3. Select project hours in the row Absence and attendance type.
    4. Select project and activity.
    5. Add the number of hours in the row Sum.
    6. Click on Save.

    With work orders and activity in the self-service portal

    1. Select Time and Register working hours from the main menu.
    2. Select the date you want to register on in the calendar.
    3. Select project hours in the row Absence and attendance type.
    4. Select work order and activity.
    5. Add the number of hours in the row Sum.
    6. Click on Save.

Register holidays and absence

You apply for holidays, absence and register self-certification in the self-service portal in a web browser or in the DFØ app on your smartphone.

Absence

  • Self-certification: You register self- certification under Request for absence.
  • Doctor, dentist and sick part of day: You register doctor/ dentist or sick part of day under Register working hours.
  • Sick leave: You send the medical certificate to you manager; you cannot register these yourself.
  • New request for absence or self-certification

    1. Click on + in request for absence.
    2. Click on type of absence and select one of them.
    3. Click on from date and select date.
    4. Click on to date and select date.
    5. Click on the timestamp and select to and from time if this applies to your request.
    6. Add a comment (optional).
    7. Click on Send.

    Edit request for absence

    1. Click on the request you want to edit.
    2. Click on edit.
    3. Edit the absence type, date and/ or time. You can also add a new comment.
    4. Click on Send.

    Delete request for absence

    1. Click on the request you want to delete.
    2. Click on the rubbish bin.
    3. Click yes when you in the confirmation window.
  • Holidays and compensatory time off when you are on sick leave

    • You can postpone vacation days when you are on full sick leave. Delete the approved vacation days and apply again later.
    • You can take out vacation days when you are on full sick leave. Fill out the self-declaration on the medical certificate.
    • You can take out vacation days when you are partially on sick leave, but the all the days you are away from work will count as vacation days.
    • If you have planned compensatory time off during sick leave, please contact HR in your agency.

    You are responsible for checking and making changes if you have planned vacation days or compensatory time off during your sick leave. Contact HR in your agency if you have questions regarding this.

    Working hours when you are partially on sick leave

    • The time system distributes working hours and sick leave time per day based on your medical certificate.
    • You make an agreement with your manager on how to distribute working hours and sick leave time per week.
    • It is important that you register the time you work, regardless of how the working hours are calculated in the time system.
    • You cannot earn compensatory time while you are partially on sick leave
    • You cannot work more than your sick leave percentage allows.
  • You must make an agreement with you manager on which hours you work.

    The time system distributes your leave evenly each day and does not consider how you actually work.

See compensatory time balance and remaining vacation days

You can see your compensatory time balance and remaining vacation days in the self-service portal on your computer or the DFØ app on your smartphone. 

Working hours and compensatory time will be visible on your time sheet the day after registration.

  • Compensatory time balance, overtime, and travel time

    You will find these under time balance. These time balances are updated every night and are shown in hours and minutes. You can find details for compensatory time, overtime, and travel time by clicking the icon in the top right corner.

    The difference between compensatory time balance and compensatory time off

    Compensatory time balance shows the compensatory time you have accumulated.

    You can take time off using your compensatory time balance (full and half days), totalling 24 full days per year. Compensatory time off shows how many days you have left.

    Time sheets

    Time sheets show an overview of the time you have registered per month.

    1. Click on time balance from the main menu.
    2. Click on the icon in the top right corner.
    3. Click on the month you want to view. The time sheet will be displayed.
    4. Use your fingers to zoom and change the view on your screen.
    5. You can download your time sheet by clicking the download icon (arrow down).

    Remaining vacation days

    You can see your remaining vacation days under time balance. Click on vacation for more information.

    Checking your time balance

    1.  Click on time balance from the main menu.
    2. Click on compensatory time off, paid compassionate leave, etc, to see deductions from the quota.
    3. Click on the relevant month to see the specific dates.
Deadlines for registering and changing time registrations

You can register time and make changes to your time registrations up until the end of the following month.

If you find mistakes or missing time registrations after the period has been locked for registrations, please contact your manager or HR/payroll in your agency. The same procedure applies if you are unable to delete and edit a request for absence.

Remember that you need to register your travel time under register working hours. It is not sufficient to complete a travel expense claim.

Travel time abroad will usually be compensated with 0.5 hours for every 1 hour registered, but some agencies may have other agreements. The system will automatically compensate you with the correct number of hours, depending on your registrations.

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