DFØ app

You can use the DFØ app to send travel expense claims, register remunerations and working hours, view your payslip and more.

Updated

Download the app

Get the app in the iOS app store Get it on Google Play

To use the app, you need iOS or Android with the current version or one of the three previous versions installed.

    • The first time you are using the DFØ app, log on via ID-porten. ID-porten is a common login solution to online public services in Norway.
    • You can use MinID, BankID, or BankID for mobile to log on.
    • ID-porten works best with Chrome or Safari as web browser on your mobile phone.
    • Every three months you must log in via ID-porten again.
    • You can only use the DFØ app on one unit (phone/tablet) at a time.

    PIN code and fingerprint

    • After you have logged in via ID-porten, you select a four-digit PIN code.
    • The next time you are using the app, use the PIN code to log in.
    • You can also use your fingerprint to log in if your phone supports it.

    Changing language for the DFØ app

    • Click on Settings ("Innstillinger") in the main menu of the DFØ app after logging in.
    • Click on Language in the app ("Språk i appen").
    • Select English language ("Engelsk språk").
    • Click on To PIN code ("Til PIN-kode") and log in again.
DFØ-app for employees

Anyone with access to DFØ self-service or Betalmeg also has access to the DFØ app. 

Most of what you can do in DFØ self-service is also available in the app. 

For example:

  • Register travel expense claims
  • View payslips
  • Process tasks in the inbox
  • Add or edit bank account number
  • Punch in and out
  • Request absence
  • Register new bank account number

    1. Go to User profile and Bank.
    2. Click on Main bank.
    3. Click on Edit.
    4. Click on Account number.
    5. Enter the account number. Click on OK.
    6. If you want, you can make this a future change by selecting a later date.
    7. Click on Save.

    Register a separate bank account for travel expense claims and expense reimbursements

    1. Go to User profile and Bank.
    2. Click on + add new bank account/card number
    3. Select Travel Expenses
    4. Click on Account number
    5. Enter account number and click on OK.
    6. Valid from will show the current date. If payroll run has started a change of bank account will show the 1st of the following month. You can make this a future change by selecting a later date.
    7. Click on Save.

    Edit bank account for travel expense claims and expense reimbursements

    1. Go to User profile and Bank.
    2. Click on Travel Expenses.
    3. Click on Edit.
    4. Click on Account number.
    5. Enter the account number and click on OK.
    6. Valid from will show the current date. If payroll run has started a change of bank account will show the 1st of the following month. You can make this a future change by selecting a later date.
    7. Click on Save.

    Delete bank account

    Contact your employer if your want to delete your bank account used for travel expense claims and expense reimbursements.

    Register or edit foreign bank account number

    Contact your employer to register or edit a foreign bank account number.

  • Register additional tax payment

    1. Click Additional tax payment.
    2. Click the + symbol to the top right or click the month from which you want the payment to start.
    3. Select start and end month for additional tax payment.
    4. State the amount you want deducted per month. Even if this is a deduction, it is not to be registered with a negative sign.
    5. Click ok to the top right.
    6. Confirm by clicking “Send”.

    Edit additional tax payment

    1. Click Additional tax payment.
    2. Select the month where you want to edit the deduction.
    3. Edit to the desired amount.
    4. Click ok to the top right.
    5. Confirm by clicking “Send”.

    Stop/delete additional tax payment

    You can delete an additional tax payment if salary calculation has not been made for the month(s) you want to delete the deduction from.

    1. Click Additional tax payment.
    2. Click the month you want to stop additional tax payment.
    3. Click the rubbish bin to the top right.
    4. Confirm by clicking “Send”.

    or

    1. Click Additional tax payment.
    2. Click the rubbish bin to the top right.
    3. Select start month and end month for when you do not want additional tax payment.
    4. Click ok to the top right.
    5. Confirm by clicking “Send”.

    You can also register additional tax payment for next year. If you do this, the earliest start month is January of next year.

  • Change agency when you are logged in

    1. Log out (at the bottom of the main menu in the app)
    2. Select agency from the list
    3. Enter pin code

    The first time you are logging in with a new agency in the app

    If you have a user account in a new agency, you will have to log in with ID-porten again to make the new agency visible in the app.

    1. Log out (at the bottom of the main menu in the app)
    2. Choose Have you forgotten your pin code?
    3. Click on Log in via ID-porten
    4. Log in via ID-porten. You will see a list of agencies, but you cannot select any of them. You will be signed in to one of the agencies.
    5. Log out
    6. Select an agency from the list
    7. Enter pin code
  • You can register, edit, and delete your contact information under User profile.

    Register an address, email address or phone number

    1. Click User profile and Address, Email or Phone number.
    2. Click + Add new address, email, or phone number.
    3. Select type.
    4. Enter your address, e-mail address or phone number.
    5. Click Save.

    Edit an address, email address or phone number

    1. Click User profile and Address, Email or Phone number.
    2. Select the address, email address or phone number you want to edit.
    3. Click Edit.
    4. Enter your address, email address or phone number.
    5. Click Save.

    Delete an address, email address or phone number

    Your permanent residence cannot be deleted.

    1. Click User profile and address, email, or phone number.
    2. Select the address, email address or phone number you want to delete.
    3. Click the rubbish bin.
    4. Click ok on the message.
  • Register a credit card

    You can only register credit card if your employer has a corporate agreement. When you have registered credit card, you can retrieve the transactions from the credit card and add them to your travel expense claim/expense reimbursement.

    1. Click User profile and Bank.
    2. Click + Add new bank account/card number.
    3. Select Credit card number(s).
    4. Click Type and select type of credit card.
    5. Click Card number and enter the number without spaces. Press ok.
    6. Click Save.

    Edit a credit card

    1. Click Bank.
    2. Select the credit card you want to edit.
    3. Click Edit.
    4. Click Card number and enter the number without spaces. Click ok.
    5. Click Save.

    Delete a credit card

    1. Click Bank.
    2. Click the registered credit card you want to delete.
    3. Click the rubbish bin.
    4. Click ok on the message.
  • Android

    Go to “Settings” -> “Apps” -> “DFØ” - > “Storage” -> “Clear data”

    Try to log in again.

    iPhone

    Go to “Settings” -> “Safari” -> “Clear cache”

    Try to log in again.

  • You can register, edit, and delete family members and contact person under User profile.

    Register family member or contact person

    1. Click User profile and Family/contact person.
    2. Click + Add family/contact person.
    3. Select family/contact person type.
    4. Fill in the fields. First name and last name are required. For children birth date is also required.
    5. If the family member is your emergency contact, tick the box for this.
    6. Press Save.

    Please note that you must register children to be able to register absence with sick child.

    Edit registered family member or contact person

    1. Click User profile and Family/contact person.
    2. Select the family member/the contact person you want to edit.
    3. Click Edit.
    4. Fill in the fields. Select valid from date.
    5. Click Save.

    Delete registered family member or contact person

    1. Click User profile and Family/contact person.
    2. Select the family member/the contact person you want to delete.
    3. Click the rubbish bin.
    4. Click ok on the message.
  • Your smartphone must support fingerprint authentication, and you must add this option to your phone before you can activate fingerprint authentication in the DFØ app.

    1. Go to Settings in the DFØ app.
    2. Select Activate fingerprint authentication.
    3. Select Continue.
    4. Log in via ID-porten.
    5. Log in with fingerprint to confirm that you want to use fingerprint authentication with the DFØ app.
    1. Go to Payments in the main menu in the app. Payslips are available two days before payment date.
    2. Click on the payslip you want to view.
    3. Click on the download icon (arrow pointing downwards) if you want to save the payslip to your phone.
  • New tasks

    1. A red circle on the icon for inbox indicates that you have tasks in your inbox.
    2. Click Inbox
    3. Select the task (travel expense claim/expense reimbursement/travel request) and read the comment from your approver on why the task has been returned to you.
    4. Click OK on the task information.
    5. Make the necessary corrections.
    6. You can click the save icon (floppy disk) to save as a draft.
    7. Click Send to send in again.
  • Register remuneration when you have had expenses which your employer is covering, and which are to be reported as salary. For example: newspaper subscription, exercise fee, mobile phone or internet.

    1. Click remuneration in the main menu.
    2. Click + to create a new form.
    3. Enter purpose (required).
    4. Change cost allocation if applicable.
    5. Click + Add new remuneration.
      1. Click description. Enter description of the remuneration and click OK.
      2. Click date and select date in the calendar.
      3. Click wage type. Search for wage type (with name or number) and/or select wage type in the list.
      4. Enter amount or number or number and rate.
      5. Click OK.
    6. Repeat step 5 to add more remunerations to the form if applicable.
    7. Enter any comment you might have.
    8. Click attachment(s) in the menu and add attachment if applicable.
    9. Click the icon to save (floppy disk). The form is saved as a draft. You can continue to register the form later.
    10. Click Send. Click Submit to send the form.
    • To get larger text size, go to Settings -> Font size. Select Large size.
    • If the DFØ app is slow you can attempt to turn off Wi-Fi and use mobile network (3G/4G).
    • If you have problems with registering working hours, go to Settings -> Time picker and select time wheel.
    • DFØ app will ask for access to your photos so that you can take pictures of receipts and upload in DFØ app.
    • You need about 45 MB storage space on iPhone and about 12 MB on Android to use the DFØ app.
    • The DFØ app uses just below 0,2 MB when you are registering working hours.
    • You can only use the DFØ app on one device at a time for safety reasons.

Error in the app?

Take a screen shot and describe what you did before the error occurred. Report the error within your agency or contact us directly by telephone 406 34 021 or by email lonn@dfo.no.

You can email the customer service centre directly from the DFØ app. Select Help – Report a problem or send feedback. This way we will also receive system data which may help us solve the problem.

The DFØ app for fee recipients

Fee recipients can do the same things in the DFØ app as in Betalmeg.

Tasks for employees only avaliable through our self-service portal (not in the app)

There are some things that you can do in the self-service portal which you cannot do in the app:

  • Finding your annual statement
  • Request leave of absence
  • Transfer or request payment for travel- and overtime balance
  • Resign
  • Register external work
  • Add a substitute
  • Process tasks as a passive substitute

Employees cannot register sick leave in either the DFØ app or self-service portal. This type of leave must go directly through your manager.

Tasks managers cannot approve in the DFØ-app

  • E-forms which were created in SAP
  • Requests for leave of absence
  • External work
  • Transfer of vacation days
  • Transfer or request payment for travel and overtime balance
  • Resignations

Log in to the self-service portal if you need an action which is not available in the app.

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Contact Info

Are you in need of assistance with the app? Contact us at