Have you served as a juror, interpreter, exam invigilator, or in a similar role? If so, you can receive payment and reimbursement for expenses.
How to register payment
Betalmeg is a service for external users who need to submit travel expense claims, request reimbursement for expenses, or receive payments. You can access Betalmeg on your computer or through the DFØ app on your mobile device.
You log in via ID-porten using your Norwegian identity number. If you are a foreign user, there is a dedicated solution that allows you to log in using SMS verification.
If you are employed in the agency you can use the self-service portal or DFØ-app.
Betalmeg
Betalmeg is a self-service solution available online and as a mobile app. To use it, ensure you have an updated web browser such as Chrome, Edge, or Firefox. Log in securely via ID-porten.
If you have difficulties logging in via ID-porten, contact user support at the Norwegian Digitalisation Agency
How to download the app and user guides can be found in the link below.
This is how you use Betalmeg
Log into the DFØ App
- Log In: Use ID-porten to log in. You can use MinID, BankID, BankID for mobile, Buypass and Commfides to log in.
- Access the Portal: After logging in, you will be taken directly to the portal.
- Select Organization: If you are employed by multiple organizations, a window will appear where you can select the appropriate organization.
Log into the DFØ App as a Foreign User:
Foreign users can log in using SMS verification instead of a Norwegian identity number. Follow these steps:
- Select "Log in for foreign employees."
- Click "Forgot password?" to create a new password. You will receive a code by email.
- Log in with your username and password, then enter the code sent to you by SMS to complete the login.
If you fail to log in, you must wait 5 minutes before you are able to request a new SMS code.
This is how you use the web solution Betalmeg
Change language to English
After you log in to Betalmeg, you can change the language to English from the main menu. You will find the language selection on the upper right hand side, next to the name of your employer.
Frequently asked questions (FAQ)
Do I have access?
- To be able to use the solution, the agency you have performed a task for must have given you access.
- You should have received an email with information about having received access.
- Contact the agency you performed the task for if you have not received this email or have questions about access.
Which wage type should I use?
- Are you not sure of which wage type to use? Contact the agency you performed the task for.
Which date should I use?
- Select the date the amount was earned or the date you paid for what you are claiming refunded.
- If the matter concerns several dates, select one of the dates.
- For some wage types the date will automatically be changed to the next payment date when the form reaches approver.
Must I attach receipts and attachments?
- If you are wondering which attachments you must attach, contact the agency you performed the task for.
- It is not a requirement to save paper receipts after you have uploaded them as attachments
- We still recommend you save original receipts until you see that the amount has been paid out to your bank account.
Should I add comments or references?
- You can add contact person, case number, or other information in the comment field.
What do I do when I receive something in return?
- You will get a message by email if a travel expense claim, expense reimbursement or remuneration form is returned to you.
- You must edit the travel expense claim, expense reimbursement or remuneration form, and send in again.
When will I receive payment?
- After your claim has been approved, it will be paid out on the next payment date.
- Travel expenses and reimbursements are usually paid out once a week.
- Remunerations are either paid out every other week or monthly, depending on what the agency has chosen.
Are you in need of assistance?
In Betalmeg and the DFØ-app you will find a chatbot named Lara. Lara will give assistance and guidance on how to fill out remuneration forms, travel expense claims and expense reimbursements.
You find Lara when you click on the question mark on the site. She will for instance answer
- How to fill out travel expense claims or the remuneration form
- What a fee is
- What public rates apply
- How to send in the form
Lara is still in training. The more questions she is asked, the better Lara can help you and others in the future.
If Lara does not know the answer to your question, you can be transferred to an employee at our customer service centre.
You can also phone us on 400 18 659 or send us an email at lonn@dfo.no.
Contact
Do you have questions about the content of this page?
Contact our customer service centre
• email: lonn [at] dfo.no (lonn[at]dfo[dot]no)
• telephone: (+47) 406 34 021